Private Lesson Cancellation Policies

We understand that cancellations can occur due to schedule changes, conflicts, and illness. However, please adhere to the following policies:

• Please cancel all lessons according to our 24 hour cancellation policy. Weekend and Monday lessons must be cancelled by 5:00 p.m. on Friday in order to avoid being responsible for the fee.
• Cancelling for an illness in less than 24 hours requires a doctor’s note to avoid being responsible for the fee.
• All cancellations MUST BE emailed to Frontdesk@ececheer.com – if you send it to another email or call, you will still be responsible for the fee.
• When cancelling a lesson, please include the athlete’s full name, the date and time of the lesson, and the instructor’s name in the email.
• If you cancel without 24 hours notice, please notify the instructor and pay their fee directly to them to avoid the fee going onto your portal account.